Privacy Policy

Last updated: March 2026

Coollooks Barberz ("we", "us", or "our") operates the website [coollooksbarberz.com] and the online booking system accessible through it. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

When you make a booking through our website, we collect the following personal information:

We do not collect payment information directly. [If applicable: payments are processed securely by [payment provider] and we do not store card details.]

2. How We Use Your Information

We use the information you provide to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email Communications

By submitting a booking, you consent to receiving transactional emails related to your appointment. These are sent via EmailJS and Brevo using the email address bookings@coollooksbarberz.com. You will not receive unsolicited marketing emails without your explicit consent.

4. Data Storage

Booking data is stored securely using Google Firebase Firestore. Firebase is a Google Cloud service that complies with industry-standard security practices. Data is retained for the purpose of managing appointments and may be deleted upon request.

5. Third-Party Services

We use the following third-party services which may process your data:

Each third-party service has its own privacy policy. We encourage you to review them independently.

6. Cookies

Our website may use cookies for functionality purposes. [If you use analytics or tracking: We also use [e.g. Google Analytics] cookies to understand how visitors use our site. You can opt out via your browser settings.] We do not use cookies for advertising.

7. Your Rights

Under Australian Privacy Law (Privacy Act 1988) and applicable regulations, you have the right to:

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: